Returns & Fit Guarantee
At Impact Mouthguards, we stand behind our perfect fit guarantee; if your custom guard isn't performing perfectly, we will work with you to make it right or provide a refund within 30 days of receipt.
Contact Support
Email our fit specialists with your order number and a photo of your concern to initiate the return or adjustment process.
Receive Return Authorization
Once approved, we will provide you with a Return Merchandise Authorization (RMA) number and specific shipping instructions.
Package Your Guard
Securely pack the mouthguard in its original case and include your RMA details to ensure fast processing at our dental lab.
Refund or Refit
Upon inspection, we will either adjust the guard for a better fit or issue a full refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing